What’s your return/refund policy? Do you offer any guarantee or trials?Updated 20 days ago
Tmrw is backed by a 30-day money-back guarantee for first-time customers. If you don’t love it within the first 30 days of delivery, we’ll refund one pouch from your first order (minus shipping charges).
Please contact [email protected] if you need help with your order.
How does it work?
Email us at [email protected] within 30 days of delivery.
Include your name, order number, shipping address and request for money back guarantee including any relevant information.
We’ll assess your refund request and if approved, your refund will be processed to the original payment method.
Please also note:
Our 30-day money-back guarantee is available to first-time purchasers only, on their initial order, and is limited to one refund per household. It covers one Tmrw pouch and one Tmrw Omega-3 container per household.
If your initial order includes multiple pouches of the same product, the guarantee applies to one pouch only. Additional pouches from the same order can only be refunded if they are unopened and returned to us, sealed and in resaleable condition, within 30 days of delivery. Opened additional pouches are not eligible for a refund.
The guarantee does not apply to subsequent orders or subscription renewals placed after your initial purchase.
This guarantee is only valid for purchases made on www.drinkTmrw.com. The guarantee does not apply to purchases made via retail stores, Amazon or third-party sellers.
All refund requests are reviewed on a case-by-case basis and are approved at the sole discretion of Tmrw. We reserve the right to decline any refund request that appears to be fraudulent, abusive, part of a coordinated or repeated pattern of claims, or otherwise made in bad faith or as part of a malicious attempt to exploit this policy.
Customs & International Orders
Please ensure your country allows the import of supplements before ordering. If your package is refused, delayed, or returned due to customs or import regulations, we cannot offer a refund.
Orders abandoned or rejected by the customer, courier, or customs for any reason will not be refunded.