Shipping & Orders
Where do you ship?
We currently ship to the following international destinations:. North AmericaCanada, United States. United KingdomUnited Kingdom. OceaniaAustralia, New Zealand. AsiaHong Kong SAR, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand
How fast is shipping?
We dispatch orders within 24 hours (Mon–Fri) using FedEx Express and trusted local courier partners. NZ: 2–3 business days. AU: 2–3 days business days. US/UK/SG/CA: 2–5 business days depending on location and if your address is rural. UAE: 4–8 busine
Do you offer free shipping?
Free shipping on your first subscription order to NZ, AU, US, CA, UK, and EU, plus free shipping globally on all recurring subscription orders (2+).
Can I return opened products?
Yes — if it’s your first order within 30 days.
What payment methods do you accept?
All major credit cards (Visa, Mastercard, AMEX) Paypal, Google Pay, Apple Pay and more. We do not accept buy now pay later such as Afterpay, Klarna, Zip Pay.
Where is your product shipped from?
Our products are shipped from New Zealand globally via FedEx and trusted local courier partners. We offer a speedy tracked courier service direct to you door with track and trace.